Student Support Services at AABT College
🎓 Student Support Services
At AABT College, your success is our mission — both inside and outside the classroom. Whether you’re facing academic challenges, personal issues, or simply need guidance settling into student life, we’re here to help.
👥Meet Your Support Team
Student Support Officer (SSO)
Academic & personal advice, wellbeing checks, referrals to counselling or services
🕒 Mon–Fri, 9:00 AM – 5:00 PM
Reception
Forms, ID cards, enrolment, timetables
🕒 Mon–Fri, 9:00 AM – 5:00 PM
IT Helpdesk
Moodle, Wi-Fi, email, student portal support
🕒 Mon–Fri, 9:00 AM – 5:00 PM
Trainers & Assessors
Course content clarification, assessment feedback
📍 Via Moodle or in class
📅 As per your class schedule
📘 Orientation & Induction
- ✅ Tour the campus and learn about key facilities
- ✅ Understand course requirements
- ✅ Learn how to use Moodle and e-learning platforms
- ✅ Receive briefings on visa obligations, USI registration, and OSHC
- ✅ Meet the support staff ready to assist you
- ✅ Bring your passport or photo ID on the day to finalise your enrolment
📚 Additional Support Services
📘 Academic & Study Support
- Early-Intervention Alert
- One-on-one study skills sessions
- Support Plan (e.g., extensions, tutorials)
♿ Special Needs & Accessibility
- Alternative format materials (e.g., audio, large print)
- Auslan interpreters
- Adjustments for assessments
- Campus navigation assistance
📞 Emergency Contacts
🚨 Emergency
Organisation: Police / Ambulance
Contact: Dial 000
🩺 Health Advice
Organisation: Nurse-on-Call (24/7)
Contact: 1300 60 60 24
🧠 Mental Health
Organisation: Lifeline (24/7)
Contact: 13 11 14
📩 Complaints
Organisation: Overseas Students Ombudsman
Contact: 1300 362 072
💬 Final Note
“Asking for help isn’t a weakness — it’s a smart step forward.”
— AABT Support Team
